Experienced Front Office Receptionist
Job Title: Experienced Front Office Receptionist
Job Type: Full-time
About Us:
At Summit Dermatology and Aesthetics, we pride ourselves on delivering exceptional patient care in a welcoming and professional environment. Our team is dedicated to fostering a positive and collaborative culture where every member plays a vital role in ensuring the best experience for our patients. We are seeking an experienced Front Office Receptionist who shares our commitment to excellence and can contribute to our thriving practice.
Job Description:
As the Front Office Receptionist, you will be the first point of contact for our patients, embodying the friendly and professional demeanor that sets our office apart. Your primary responsibilities will include managing the front desk, handling patient inquiries, scheduling appointments, and supporting the administrative needs of the office. The ideal candidate will have a strong background in front-office management, exceptional communication skills, and a passion for providing outstanding patient care.
Key Responsibilities:
• Greet and welcome patients as they arrive at the office, ensuring a warm and positive first impression.
• Answer and manage incoming calls, emails, and other communications promptly and professionally.
• Schedule and confirm patient appointments, maintaining an organized and efficient appointment book.
• Manage patient check-in and check-out processes, including verifying insurance information & collecting co-pays.
• Handle patient inquiries and provide accurate information regarding office policies, services, and procedures.
• Maintain a clean and organized front desk and waiting area.
• Assist with administrative tasks such as data entry, filing, and managing patient records.
• Coordinate with medical staff to ensure smooth patient flow and efficient office operations.
• Uphold patient confidentiality and comply with HIPAA regulations.
• Contribute to a positive office culture by collaborating with team members and participating in office meetings and events.
Qualifications:
• Minimum of 2 years of experience in a front office or receptionist role, preferably in a medical or dermatology office.
• Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
• Strong organizational skills and the ability to multitask in a fast-paced environment.
• Proficient in using office software, including Microsoft Office Suite and electronic medical records (EMR) systems.
We will train you on Mod Med / EMA if you are not already familiar with our EMR.
• Knowledge of medical terminology and insurance processes is a plus.
• Ability to maintain professionalism and confidentiality at all times.
• High school diploma or equivalent; additional certification in office administration or medical assisting is a plus.
What We Offer:
• A supportive and inclusive work environment with a strong emphasis on teamwork and collaboration.
• Opportunities for professional growth and development.
• Competitive salary and benefits package, including health insurance and paid time off.
• Regular team-building activities and office events to foster a great culture.
How to Apply:
If you are an experienced Front Office Receptionist with a passion for patient care and a desire to be part of a dynamic team, we would love to hear from you. Please submit your resume and a cover letter detailing your relevant experience and why you would be a great fit for our office to the Clinic Manager, Jasmine Duenas at jduenas@summitderm.com